Warranty Policy:
HyperPole warranty one-year manufacturer defect on the pole and hyperdrain tool end fitting. The grip and speed clamps are considered consumable items and require replacement subject to wear.
We do NOT cover damage or worn tubes resulting in any type of circumferential, longitudinal Cracking, these are not cracks resulted from manufacture defects.
To Inquire about warranty please send an email to Info@ultimatepooltools.com with proof of purchase and photos of the issues your inquiring about.
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Shipping Policy:
We will process and package your order with in 24- 48 hours and drop it off to the shipping carrier you have selected to ship your products. Once the package is in the hands of the shipping carrier you have selected it is no longer our responsibility. if you have any issues with your shipping such as delays or non-delivery you will need to contact the shipping carrier and please also notify us.
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